Shipping Information
FREE SHIPPING
- Free Shipping is available on orders of $85.00 or more, before applicable taxes and shipping.
- Offer is limited to online orders, shipped Economy within Contiguous USA*.
CONTIGUOUS USA SHIPPING OPTIONS
- Economy: $8.99 flat rate for orders less than $85.00.
- 3 - 8 business day ground service + fulfillment time
- Shipping method varies depending on order weight
- Orders under 3 lb are shipped USPS
- Orders 3 - 9 lb are shipping SurePost
- USPS Ground Advantage: $16.00 flat rate (No Free Ship)
- 2-5 business days + fulfillment time
CUT-OFF AND FULFILLMENT TIMES
- Order cut-off time for same-day fulfillment is 1 pm PT. Our warehouse is exceptional at meeting same-day fulfillment, however occasionally orders are fulfilled the next day. During periods of high demand, for example BFCM/Xmas, please add 1 - 2 days for fulfillment
- Orders are fulfilled Monday to Friday, with the exception of national and local holidays
- Washington State orders are subject to state tax: applied at check-out.
HAWAII & ALASKA
- Shipped UPS Ground: $9.99 flat rate
- Approx. 3-5 business days + fulfillment time
- *Free Shipping Offer does not apply.
NON-CONTIGUOUS USA & OFF-SHORE USA TERRITORIES / BASES
Please contact us to see how we can help.
UK and European customers - please contact us.
Canadian customers can buy KINeSYS online at www.kinesysactive.ca
OUR 30 DAY PROMISE
We want you to love KINeSYS so much that it becomes your go-to sunscreen. But we know that sometimes a product is not quite right for you. That’s why if you purchase directly from our website, and you’re not happy for any reason - even after 30 days - it’s OK.
Read more about why we make this promise.
If you purchased through our online store, contact us anytime and quote your order number along with an outline of the issue.
If you purchased our products through one of our retailers, please contact them directly.
